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The County Hotel Carlisle , Carlisle (Cumbria)

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From66US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

9 Botchergate, Carlisle (Cumbria), United Kingdom, CA1 1QP

The County Hotel is a Grade II listed Victorian property situated centrally in Carlisle, England's most northerly city, making it an ideal base for exploring historic sites such as Hadrian's Wall and Carlisle Castle. The hotel features original architectural details, including a barrel-vaulted painted ceiling from the 14th century. Guests can enjoy a blend of modern amenities and captivating history during their stay. With 84 comfortable rooms and easy access to the vibrant Botchergate district, the hotel caters to both leisure and business travelers.

Location

Centrally located near Carlisle Cathedral and the train station, The County Hotel offers easy access to various local attractions, including the scenic Lake District, just 9.5 miles away. The surrounding area features ample opportunities for outdoor activities and exploration. The vibrant nightlife of Botchergate Road is a short walk from the hotel, allowing guests to experience Carlisle’s local charm.

Rooms

The County Hotel offers 84 bedrooms, each designed to provide a relaxing atmosphere. Rooms are traditionally decorated in muted colors, filled with natural daylight, and equipped with modern amenities such as free Wi-Fi and tea and coffee-making facilities. Family and triple rooms can accommodate up to three guests, making them suitable for family stays. All rooms are en-suite, providing the necessary comfort for visitors.

Eat & Drink

The hotel's spacious Gallerie Restaurant serves a comprehensive a la carte menu along with traditional and continental breakfasts. Guests can unwind in the Portland Bar adjacent to the restaurant, which offers a selection of wines, beers, and home-cooked traditional fare. The menu includes international cuisine during evening dining, providing a variety of dining options for different tastes.

Leisure & Business

The County Hotel provides versatile facilities for both leisure and business purposes. There are four meeting rooms that can accommodate up to 120 delegates, suitable for conferences, special occasions, and events. The staff is available to ensure that all arrangements meet guests' needs, while a 24-hour front desk and complimentary Wi-Fi contribute to a smooth experience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Room
Max:
3 persons
14 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Guest Room
Max:
1 person
11 m² 
Bed options:
1 Single bed
Shower
Heating
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King Room
Max:
2 persons
13 m² 
Bed options:
1 Double bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Carlisle (Cumbria)1700 ft
Airports
Carlisle Lake District (CAX) 8.6 mi
Newcastle (NCL) 58.1 mi
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key access

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Laundry
  • Welcome drink

Dining

  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Leisure/ TV room

Room features

  • Heating
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

9 Botchergate, Carlisle (Cumbria), United Kingdom, CA1 1QP
Map view
street view
9 Botchergate, Carlisle (Cumbria), United Kingdom, CA1 1QP
Nearby
Collier Lane
Vue Cinema
1000 ft
Mall
The Lanes Shopping Centre
900 ft
Store
House of Malt
1000 ft
Thornb Moor
Knoxwood Wildlife Rescue Centre
1000 ft
Church
St. Paul's church
1000 ft
Church
Our Lady Of Eden Catholic Church
1000 ft
Restaurants
Wetherspoons
100 ft
10-16 Botchergate
The Woodrow Wilson
500 ft
48 Botchergate
Base Express
300 ft
8 The Crescent
Pizza Time
200 ft
18 Botchergate
Shanghai Shanghai Oriental Buffet
600 ft
Botchergate Road
The Dining Room
700 ft
6a Lowther Street
Happy Garden
1200 ft
42 Portland Place
Cavern Cafe
700 ft
77 English Street
The Good Sister
700 ft
5 Cecil Street

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
6.8/10
Nice
Rooms
5.7
Location
7.7
Service
7.6
Dining
6.2
Guest reviews
6.8/10
based on 9 review
2.5/5 based on 790 review
6.9
6.9/10based on 5311 review
#21 of 21 hotels in Carlisle based on Tripadvisor
William
United Kingdom, February  2024
8.0/10

The hotel had everything desirable for a pleasant stay, including tea and coffee in the room. However, the initial room I was allocated had some cleanliness issues with walls having blood stains, dirty sheets, and an unhygienic bathroom. Thankfully, the friendly staff swiftly moved me to a different room after lunch.

Rooms
7.0
The room I could swap to after lunch was clean and comfortable, meeting my expectations. The presence of only one cushion on the bed was a small inconvenience.
Service
9.0
The service was exceptional, with the charming receptionist being very helpful and friendly. The staff were happy to deal with our requests, making our stay enjoyable.
Location
8.0
The location of the hotel was perfect for a night out in town, being right in the city center. Additionally, its proximity to the railway station and various cafes and takeaways nearby added to the convenience.
Dining
8.0
The dining experience met my expectations for the price paid, offering a good choice of meals that were filling and tasty.
Facilities
8.0
The hotel provided laundry services, a welcome drink, and pet amenities, enhancing the overall experience.
J.
United States of America, November  2023
7.4/10

My stay at the hotel had its ups and downs. The location was superb, ideal for bars, restaurants, and transport, with easy access to the motorway and on-site parking available. However, the room was very noisy due to the pubs downstairs and had badly stained walls and carpet. On the bright side, the staff were very friendly and helpful, offering locked storage for our luggage while we visited a relative in the hospital, and they promptly relocated us to another room with a working shower. The dining experience was very good with plenty of choices, though it could be pricey compared to nearby options.

Rooms
5.0
The room was very noisy because of the pubs downstairs, had badly stained walls and carpet, and was very small, run down, dark, and dusty.
Service
9.0
The staff were very friendly and helpful, allowing us to leave our luggage in locked storage and promptly moving us to a better room with a working shower.
Location
8.0
The location was superb, ideal for bars, restaurants, and transport, with easy access to the motorway and on-site parking.
Dining
7.0
The dining experience was very good with plenty of choices, but it could be expensive compared to other options nearby.
Facilities
8.0
The hotel offers various amenities like laundry, welcome drink, and pet amenities.
Andy
United States of America, September  2023
8.0/10

Staying at the hotel was a good experience overall. The room was spacious and comfortable, but it was quite hot with no way to adjust the temperature. The staff was incredibly friendly and helpful, going out of their way to assist us, though there seemed to be some issues with management. The location was convenient for our travel plans, being close to the train station and offering easy access to town, but it could be noisy late at night due to nearby establishments. The dining experience was satisfactory, with a nice buffet breakfast and accommodating service.

Rooms
7.0
The room at the back of the hotel, next to the takeaway, was huge and comfortable as advertised, but it was very hot with no temperature control.
Service
9.0
The staff was extremely friendly and helpful, especially the receptionist, who provided excellent assistance with parking and car troubles. They even opened the restaurant early for us.
Location
8.0
The location was very convenient, just 3 minutes from the train station, perfect for travelers. However, noise levels from surrounding bars could be an issue late at night.
Dining
8.0
The dining experience was good, with very helpful breakfast staff and a nice buffet breakfast selection.
Facilities
8.0
The hotel offered laundry service, a welcome drink, and pet amenities, enhancing the overall stay.
Louise
United States of America, August  2023
6.0/10

This hotel is a mixed bag - great location and friendly staff, but the rooms are a bit dated, and the noise from the bar downstairs can be a nuisance. The service is quick and efficient, but there is room for improvement in terms of cleanliness and amenities. The location is central but noisy on weekends, with easy access to attractions. The dining options are basic, and the facilities are average.

Rooms
6.0
The rooms have a bit of a retro feel, like something out of the '70s. They are directly above a club/bar, which can be noisy.
Service
7.0
The service is quick and efficient, with staff located right across the station. However, there were some loud moments with staff shouting and banging bin lids.
Location
8.0
The hotel is centrally located, close to various attractions, but the noise level, especially on weekends, can be disruptive.
Dining
5.0
The dining options are basic, with cold food that seems store-bought as a highlight.
Facilities
5.0
Average facilities with room for improvement in terms of amenities.
Nathan
United Kingdom, July  2023
7.2/10

The hotel's location couldn't be more central, right across the street from the railway station, making it very accessible to the city center. The rooms were a bit warm, especially facing the loud nightclub across the street, but the service was top-notch. The dining experience was lacking in warmth and efficiency, though the facilities were great for a central stay.

Rooms
7.0
The rooms were a bit warm and facing a noisy nightclub but quite comfortable overall.
Service
9.0
The service was very helpful and attentive, with the staff showing efficiency and friendliness.
Location
8.0
The hotel's central location straight across from the train station was convenient, though a bit noisy due to the rowdy nightlife nearby.
Dining
5.0
The dining experience was not the best, with cold buffet options and a lack of warmth in the service.
Facilities
The hotel offers basic facilities suitable for a central stay in the heart of the city.
Peter
United States of America, July  2023
5.8/10

I had a mixed experience at the hotel. While the service was very helpful and the staff cheerful and polite, the room assigned to me was not wheelchair-accessible as requested, making it quite challenging to navigate with stairs. The location was convenient, close to the railway station, but the view from my room overlooked the bustling main street. The dining options were good but the dishes tended to get cold quickly, and I found that some facilities were lacking.

Rooms
5.0
The room I stayed in was not wheelchair-accessible as requested and was located down a flight of stairs, which made it uncomfortable to access. The big window facing the main street was a nice touch.
Service
7.0
The staff were very pleasant and did their best to assist me, even getting a bottle opener from the bar. They were mainly cheerful and polite throughout my stay.
Location
6.0
The hotel's location was convenient, near the railway station and within walking distance to various bars and food outlets. However, being on a siding for many hours was a bit inconvenient.
Dining
7.0
The dining experience was good with plentiful options, but I noticed that the dishes tended to cool down quickly after being served.
Facilities
5.0
Some facilities were lacking, and the overall comfort and quality of the rooms could be improved for a better stay experience.
Stephanie
United Kingdom, July  2023
7.2/10

The hotel's location near the railway station and popular dining spots was excellent, although some lighting issues affected the overall experience. The service was a mix of pleasant interactions with abrupt moments. The rooms offered ample space and storage but had limitations like low ceilings and poor ventilation during warm nights. The dining experience was mostly good, aside from instances like a late start and staff behavior. The overall value was reasonable with car parking as a bonus.

Rooms
7.0
The rooms were large with ample storage but had limitations like low ceilings and poor ventilation.
Service
6.0
The service had pleasant and friendly moments but also abrupt interactions.
Location
8.0
The location was excellent near the railway station and dining spots, although some lighting issues affected the experience.
Dining
7.0
The dining experience was mostly good but with occasional issues like late starts and staff behavior.
Facilities
8.0
The hotel offered car parking as a bonus.
Sally
United Kingdom, May  2023
6.8/10

The hotel is conveniently located directly opposite the train station, making it handy for the city center and railway station. The rooms are dated and in need of an update, with a not-so-pleasant smell and cleanliness concerns. While the dining experience was acceptable but could have been fresher, the service was impressive with attentive staff. Overall, it's a great spot for socializing and convenient for train journeys.

Rooms
5.0
The rooms felt dirty and in need of updating, with a sewerage smell lingering.
Service
9.0
The service was impressive, with attentive staff members meeting requests promptly.
Location
8.0
The hotel is conveniently located directly opposite the train station, making it handy for the city center and railway station.
Dining
6.0
The dining experience was acceptable, but service was struggling due to being understaffed.
Facilities
Facilities were limited but satisfactory for a short stay.
Steven
United Kingdom, May  2023
5.0/10

The hotel is conveniently located near the rail station and various restaurants and bars, perfect for attending events at Bitts Park. However, the hotel requires significant improvements to meet expectations, especially during weekends with noise issues. The dining experience was mixed, with high prices for average-quality food.

Rooms
5.0
The attic room was cramped and far from the elevator, making it inconvenient to access due to multiple stairs. The walls and carpet showed noticeable stains.
Service
5.0
The service was subpar, with inattentive staff playing computer games and lacking awareness of road closures. Additionally, having a receptionist smoking outside our window was unpleasant.
Location
7.0
The location was excellent for events at Bitts Park and near the rail station with abundant dining options. However, the noise levels during weekends were disruptive, affecting sleep quality.
Dining
5.0
The dining experience was underwhelming with overpriced, tasteless options. Better value meals could be found at nearby places like Weatherspoons.
Facilities
7.0
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Rooms and Guests2 Guest, 1 Room